Thursday, July 9, 2009

Landing Page or Launch Pad?

At the end of his Mobile Insider blog post today, Steve Smith posed a question that bears repeating:

"Why is a 'landing page' a 'landing page?' Shouldn't it be a launch pad to a [story]? Why would you want to have your audience lean back to watch a clip, when they could lean in to interact with a visual story?"

Well put, Steve. Intuitively, we know that a website landing page is not meant to be the final resting place of the viewer. It is meant to draw the viewer into your website. A landing page is akin to the cover of a book, or the trailer of a movie. It attracts attention, gives a preview of the content, and draws the viewer in. A landing page should do three things:

  • intrigue the viewer

  • inspire curiosity

  • generate involvement


Intrigue the viewer:
A landing page should convey the personality and purpose of the brand in a creative way - without using gratuitous, flashy animation and sound. As the adage says, "form follows function." A landing page can feature a cool Flash animation, but not simply for the sake of having a cool Flash animation. Design for the sake of the viewer, not for the sake of the designer's ego. Be tasteful. If you must use sound, include a sound on/off button; don't build something that takes forever to load; create your design with a purpose that serves the viewer and makes him want to continue.

Inspire curiosity:
A landing page should give the viewer a hint of what on the site is interesting and relevant to him. The viewer wants to know why it is worth his time to continue to browse your site. So convey information about "what's inside". And allow some mystery to remain - make your viewer want to continue through your site to "find out more."

Generate involvement:
Make your landing page interactive (as the rest of your site should be). Help the viewer to customize his experience on your site. Show him where he can explore relevant (not gratuitous, remember) videos, or photo albums, or virtual tours on your site. If you use animation, let the viewer control what he sees; use mouseovers, hotspots - something to let him click and direct and see more. Allow the user to comment on something, or build a sample, or take a poll. Make him feel like he is engaged with the brand, and make him want to continue that active relationship.

Let your landing page be a launch pad to your brand's story.

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